Shipping Policy

Thank you for choosing RBWeis.com for enriching and educational children's books. Below is our Shipping Policy, designed to ensure a smooth delivery experience for our customers.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 24 hours. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you through email if there is any significant delay in the shipment of your order.

Shipping Rates & Delivery Estimates

We offer drop shipping within the United States. Once your order has been drop-shipped, it will take approximately 2-8 business days to arrive at your doorstep, depending on your location and the efficiency of the local delivery service.

Shipping rates may vary and will be provided at the time of checkout. Please note that delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number once your order has been shipped. The tracking number will become active within 24 hours, allowing you to track the status of your shipment.

International Shipping Policy

Currently, we primarily ship within the United States. However, we understand the global demand for our unique children's books.

If you are located outside the U.S. and are interested in making a purchase, please feel free to contact us directly at support@rbweis.com. We will work with you to explore possible shipping solutions and process your order on a case-by-case basis.

Damaged Items

In the unlikely event that your order arrives damaged, please contact our support team as well as the shipment carrier to file a claim. Keep all packaging materials and damaged goods before filing a claim, as they may be required for processing your complaint.

Returns Policy

For information about returning a product, please refer to our Return and Refund Policy.

Contact Us

For further information about our Shipping Policy, if you have questions, or if you would like to make a complaint, please don't hesitate to contact us via email at support@rbweis.com. Our team is committed to ensuring that your experience with RBWeis.com is seamless and enjoyable.